3y77 Privacy Policy — How We Handle Your Data

1. Introduction

3y77 is committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy applies to all users of the 3y77 website at https://3y77.io and all associated services, including casino games, cricket and sports betting, esports wagering, lottery products, and the 3y77 cashier and account management systems.

This policy is effective as of January 2026. It supersedes all prior versions of the 3y77 Privacy Policy. We encourage you to review this page periodically, as we may update the policy from time to time. Material changes will be communicated to registered players via the contact details held on their account.

3y77 operates as an offshore platform serving players across Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh. The data practices described in this policy apply uniformly to all players regardless of their location within Bangladesh.

2. Data We Collect

2.1 Information You Provide Directly

When you register an account, make a deposit, request a withdrawal, or contact our support team, you voluntarily provide information to 3y77. This includes:

• Full legal name and date of birth
• Registered mobile number (used for OTP verification and account communications)
• Email address (where provided)
• Payment account identifiers (e.g., bKash wallet number, Nagad number, Rocket number, bank account details) — stored in masked form
• Government-issued identity document details (provided during KYC verification for withdrawals above the threshold specified in our Terms & Conditions)
• Support correspondence and chat transcripts

2.2 Information Collected Automatically

When you access the 3y77 platform, certain technical data is collected automatically by our servers and analytics systems:

• IP address and approximate geographic location derived from IP
• Device type, operating system, and browser version
• Session timestamps, pages visited, and features used
• Betting and gaming activity logs, including wager amounts, game titles, outcomes, and session durations
• Deposit and withdrawal transaction records including amounts, timestamps, and payment method used
• Cookie identifiers and similar tracking technologies (see Section 6)

2.3 Information from Third Parties

In limited circumstances, 3y77 may receive information about you from trusted third-party sources, including:

• Payment processors (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, Visa/Mastercard) who confirm transaction status and flag potentially fraudulent transactions
• Identity verification service providers who assist with KYC document validation
• Fraud prevention and AML (Anti-Money Laundering) screening services

3. How We Use Your Data

3y77 uses the personal information we collect for the following purposes:

• Account Management: To create and maintain your 3y77 account, verify your identity, process your login and OTP authentication, and manage your account settings and preferences.
• Transaction Processing: To process BDT deposits via bKash, Nagad, Rocket, Upay, and other accepted payment methods, and to process withdrawal requests to your registered payment account.
• Game & Betting Services: To deliver casino games, cricket and sports betting markets, esports wagering, and lottery products, and to settle wagers accurately and promptly.
• Security & Fraud Prevention: To detect and investigate suspicious account activity, prevent unauthorised access, identify bonus abuse patterns, and fulfil our Anti-Money Laundering (AML) obligations.
• Responsible Gaming: To monitor gaming behaviour for signs of problem gambling, enforce deposit limits and self-exclusion requests, and contact players where our responsible gaming systems indicate a potential concern.
• Customer Support: To respond to your queries, resolve disputes, and improve the quality of our support services.
• Platform Improvement: To analyse aggregate usage data and identify opportunities to enhance the 3y77 platform, improve game selection, and optimise the player experience.
• Marketing Communications: To send promotional offers, bonus notifications, and platform updates to players who have consented to receive such communications. See Section 12 for opt-out options.
• Legal Compliance: To comply with applicable legal obligations, respond to lawful requests from authorities, and enforce our Terms & Conditions.

4. Legal Basis for Processing

3y77 processes your personal data on the following legal bases:

• Contractual Necessity: Processing your account registration, deposits, withdrawals, and wager settlements is necessary to perform the contract between you and 3y77 as set out in our Terms & Conditions.
• Legitimate Interests: Security monitoring, fraud detection, platform analytics, and responsible gaming oversight are conducted on the basis of 3y77's legitimate interest in operating a safe, fair, and sustainable platform. These interests do not override your fundamental privacy rights.
• Legal Obligation: Identity verification (KYC), transaction record-keeping, and AML screening are conducted to comply with applicable legal obligations that apply to offshore gaming operators.
• Consent: Marketing communications are sent only where you have provided explicit consent. You may withdraw consent at any time as described in Section 12.

5. Data Sharing with Third Parties

3y77 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share personal data only in the following limited circumstances:

5.1 Game and Platform Providers

To deliver casino and betting products, 3y77 works with licensed game studios including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming. These providers may receive session and game-play data necessary to operate their games on our platform. They are contractually required to process this data solely for the purpose of game delivery and are prohibited from using it for any other purpose.

5.2 Payment Processors

To process BDT deposits and withdrawals, 3y77 shares the minimum necessary payment information with our partner payment services including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and Visa/Mastercard acquiring networks. These providers operate under their own privacy policies and are subject to applicable financial data protection regulations.

5.3 Identity Verification and Fraud Prevention

3y77 may share identity document data and account activity data with third-party KYC and AML service providers for the purpose of verifying player identity and detecting fraudulent or money-laundering activity. These providers process data on our behalf under strict data processing agreements.

5.4 Legal and Regulatory Disclosures

3y77 may disclose personal data to law enforcement agencies, regulatory authorities, or other governmental bodies where required to do so by applicable law, court order, or other legally binding request. We will notify affected players of such disclosures to the extent permitted by law.

5.5 Business Transfers

In the event of a merger, acquisition, or sale of all or part of 3y77's business, player data may be transferred to the acquiring entity as part of the transaction. We will notify registered players of any such transfer and of any changes to this Privacy Policy that result from the transaction.

6. Cookies & Tracking Technologies

3y77 uses cookies and similar technologies to operate the platform, maintain session security, and understand how players use the site. The following categories of cookies are used:

3y77 does not use third-party advertising cookies or cross-site tracking technologies. You can disable or delete cookies through your browser settings at any time; however, disabling strictly necessary cookies will prevent you from logging into your 3y77 account.

7. Data Retention

3y77 retains personal data for as long as your account remains active and for a defined period thereafter, as follows:

• Active Accounts: Personal data is retained for the full duration of your account relationship with 3y77.
• Closed Accounts: Following account closure — whether voluntary or by 3y77 — account data including identity records, transaction history, and gaming activity logs is retained for a minimum of five (5) years to satisfy anti-money laundering record-keeping obligations and to handle any late-arising disputes or regulatory enquiries.
• Support Correspondence: Customer support chat logs and email correspondence are retained for a minimum of two (2) years from the date of the most recent interaction.
• Marketing Consent Records: Records of marketing opt-in and opt-out decisions are retained for as long as necessary to demonstrate compliance with consent obligations, and for a minimum of three (3) years after an opt-out is recorded.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an individual player.

8. Data Security

3y77 implements a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your browser and 3y77 servers
• Encrypted storage of sensitive data fields including payment account identifiers and identity document references
• Role-based access controls ensuring that 3y77 staff can only access personal data necessary for their specific job function
• OTP-based two-factor authentication for player account login
• Regular security reviews and penetration testing of platform infrastructure
• Audit logs recording internal access to player data by authorised staff

Despite these measures, no internet-based platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to the rights and freedoms of affected players, 3y77 will notify impacted players as promptly as possible and will take immediate remediation steps.

9. Your Data Rights

As a 3y77 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request" and include your registered mobile number for identity verification purposes.

• Right of Access: You may request a copy of the personal data 3y77 holds about you. We will provide this within 30 days of receiving a verified request.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that we correct it. Updates to your registered mobile number or payment details are subject to re-verification.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected and where no legal retention obligation applies. Note that transaction records and identity data may be subject to mandatory retention periods as described in Section 7.
• Right to Restriction: You may request that we restrict processing of your data in certain circumstances, for example while a rectification request is being investigated.
• Right to Object: You may object to processing of your personal data on the basis of legitimate interests, including profiling for responsible gaming purposes. We will consider your objection and respond within 30 days.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

10. Children's Privacy

The 3y77 platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a registered account belongs to a person under 21, that account will be immediately closed, all balances forfeited, and all associated personal data deleted, except where retention is required by law.

If you believe a person under 21 has registered an account on 3y77, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

11. Cross-Border Data Transfers

3y77 operates as an offshore platform. Personal data collected from players in Bangladesh may be processed on servers located outside Bangladesh. Where data is transferred internationally, 3y77 ensures that appropriate safeguards are in place, including contractual data processing agreements with third-party service providers that impose data protection standards consistent with this Privacy Policy.

By registering an account and using the 3y77 platform, you acknowledge and consent to the transfer of your personal data to servers and service providers that may be located outside Bangladesh.

12. Marketing Communications

3y77 may send you promotional communications about bonuses, new game launches, cricket betting offers, tournament promotions, and platform updates. These communications are sent via SMS to your registered mobile number and/or to your registered email address.

You will only receive marketing communications from 3y77 if you have opted in during the registration process or have not exercised your right to opt out. You may opt out of marketing communications at any time by:

• Contacting our support team at [email protected] with the subject line "Unsubscribe"
• Updating your communication preferences in your 3y77 account settings dashboard

Please note that even if you opt out of marketing communications, 3y77 will continue to send you transactional messages relating to your account, such as deposit confirmations, withdrawal status updates, OTP codes, and account security alerts. These messages are necessary for the operation of your account and cannot be opted out of while your account remains active.

13. Third-Party Links

The 3y77 website does not contain links to external third-party websites. All navigation on the 3y77 platform remains within the 3y77 domain. In the unlikely event that any third-party content appears on the platform, 3y77 is not responsible for the privacy practices of those third parties, and this Privacy Policy does not apply to any data collected by them. We encourage you to review the privacy policy of any external site you visit independently of 3y77.

14. Updates to This Privacy Policy

3y77 reserves the right to update this Privacy Policy at any time. When we make material changes — such as introducing new data processing purposes or changing our data sharing arrangements — we will notify registered players via SMS or email to their registered contact details at least 7 days before the updated policy takes effect.

The effective date at the top of this page will be updated with each revision. Your continued use of the 3y77 platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy. If you do not accept the revised policy, you should stop using the platform and may request account closure as described in our Terms & Conditions.

15. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 3y77 handles your personal data, please contact our support team. All privacy-related queries are handled by our dedicated support staff and will receive a written response within 5 business days.

Contact email: [email protected] (plain text only — not a clickable link; please copy this address into your email client).

Our support team is available 24 hours a day, 7 days a week, including Bangladesh public holidays. When submitting a data rights request, please include your registered mobile number and a brief description of your request so that we can verify your identity and respond as efficiently as possible.